1. GENERAL PROVISIONS

1. These Terms of Sales together with all other additional conditions and information that may be provided when selling goods and services (hereinafter - the Terms) are considered to be a binding contract concluded by the customer (hereinafter – you, the Buyer) and Amber Food, UAB, legal entity code 301675046, address: V. Krėvės Ave. 97, LT-50369 Kaunas (hereinafter - the Company or the Seller), as the owner and administrator of the e-shop www.shop.baltastiltas.lt (hereinafter - the E-Shop). The Terms regulate the use and purchase of goods in E-Shop, the rights, obligations and responsibilities of the parties to the contract when ordering and purchasing the goods offered by the Company (hereinafter - the Goods). The Goods in these Terms mean any Goods that can be purchased using the E-Shop.
2. This E-Shop can be used only by persons who have reached the age of majority, i.e., persons over 18 (eighteen) years of age, and only persons over 20 (twenty) years of age may purchase alcoholic beverages.
3. By using the E-Shop you agree to abide by all the provisions of these Terms. If you do not agree to any of these terms, you are not authorized to use the E-Shop and / or other services provided by the Company.
4. The Terms for the relationship between you and the Company shall apply from the moment you start using the E-Shop and / or services provided by the Company.

2. INFORMATION ABOUT YOU

1. The processing of personal data in the Company's operations and the usage of cookies are governed by the provisions of our Privacy Policy and Cookie Policy.

3. MOMENT OF CONCLUSION OF THE PURCHASE-SALE AGREEMENT

1. Before placing an order in the E-Shop for the execution of the Seller, you tick “I confirm that I have read Privacy Policy and Terms of Sale of the E-Shop ” thus confirming that you have read and understood these Terms, that the Terms are clear and that you fully agree to the conditions of the Terms and to the processing of your personal data as set out in the Privacy Policy.
2. The agreement between you and the Company is considered concluded from the moment you form the order in the E-Shop, provide the data required for concluding the contract, click on the "Place the Order" button.

4. YOUR RIGHTS AND OBLIGATIONS

1. You have the right to purchase the Goods in the Company‘s E-Shop in accordance with these Terms and other procedures set out in other the sections of the E-Shop website.
2. You must pay for the Goods and accept them in accordance with these Terms.
3. You undertake to accept the ordered Goods and pay the agreed price for them. The final price to be paid is indicated when you confirm the order.

5. RIGHTS AND OBLIGATIONS OF THE COMPANY

1. If you attempt to impair the stable operation of the E-Shop, or otherwise do not comply with these Terms and other instructions provided by the Company to fulfill your order, the Company may, without prior notice, restrict or suspend your access to the E-Shop.
2. In case of significant circumstances, the Company may temporarily or permanently terminate the activities of the E-Shop without notifying you personally in advance.
3. The Company may unilaterally revise the provisions of these Terms at any time. You must re-read the Terms and follow them every time you shop in the E-Shop.
4. When you exercise the right to return the Goods, the Company undertakes to return the money paid to you no later than within 5 (five) business days from the date of receipt of the returned Goods.

6. ORDERING GOODS

1. You can place orders in the E-Shop during the working hours of the restaurants.
2. When placing an order in the E-Shop, you must provide your name and telephone number. If you need a VAT invoice, you must provide the company name, company code, VAT payer code, company registration address and company e-mail address.
3. At the time of ordering, you can choose goods from menus of all restaurants.
4. You can order energy drinks as defined in the Law on Food of the Republic of Lithuania only if you are at least 18 (eighteen) years old and when you confirm this in the E-Shop system in the manner established by the Company.
5. You as a natural person may order alcoholic beverages as defined in the Law on Alcohol Control of the Republic of Lithuania only if you are at least 20 (twenty) years old, you are sober and you confirm this in the E-Shop system in the manner established by the Company.
6. When your Goods Order is prepared for the pick-up, an instant SMS message with your order information will be sent to the phone number indicated by you when placing the Order.

7. THIRD PARTY SERVICES

1. In order to receive your payments, the Company uses the services of third parties. These legal entities are not affiliated with the Company and follow their own terms and conditions. In no event shall the Company be liable for any information or services provided by such third parties at their sole discretion.
2. Any claims, complaints, questions, queries or allegations concerning the services, actions or failure to act by third parties must be addressed directly to those third parties.

8. PAYMENT FOR GOODS

1. You can pay for the Goods using e-banking through: „Swedbank“, „SEB“, „Luminor“, „Citadele“, „Šiaulių bankas“, „Revolut“, „LKU“, „Paysera“.
2. If you have paid for the Goods using e-banking via the above-mentioned banks or by directly entering the payment card data and have not received the ordered Goods due to reasons beyond our control, or if you violate these Terms, you will not be refunded.
3. You also have an option of paying in the restaurant in cash or by bank card when picking up the Goods.

9. PICKING UP THE GOODS

1. After ordering the Goods and receiving an instant SMS from the restaurant, you pick up the goods from the restaurant(s) of your choice.
2. Goods pick up at restaurants:
3. Pick-up of the Goods ordered in the E-Shop is possible at the restaurant (s) of your choice in Vilnius during the working hours of the restaurant(s).
4. The Goods may be picked up only by the person who placed the Order or the person specified at the time of placing the Order.
5. Energy drinks get handed over if you are at least 18 (eighteen) years of age and you present a valid identity document to the Company upon receipt of the Goods. If you do not submit an identity document, present an invalid identity document or we find out that you are under 18 (eighteen) years of age, the Company will not deliver energy drinks to the Buyer and it is considered impossible to deliver the Goods (energy drinks) due to your fault and the money paid will not be refunded.
6. Alcoholic beverages get handed over to you only if there are no suspicions of your intoxication and you are at least 20 (twenty) years old and when claiming the Goods you provide the Company with a valid identity document. Alcohol is not transferred to you if you are suspected of being intoxicated, if you do not present an identity document, if you present an invalid identity document or if we find out that you are under the age of 20 (twenty). In this case, it is considered that the returning of the Goods (alcoholic beverages) is impossible due to your fault and the money paid will not be refunded.
7. The ordered Goods can be picked up after receiving an instant SMS confirming the order.

10. GOODS EXPIRY DATE

1. The characteristics of each Good sold by the Company are indicated in the product description sections of the E-Shop.
2. In cases where the legislation sets a certain expiration date for specific Goods, the Company undertakes to sell such Goods to you in such a way that you have a real opportunity to use such Goods before the expiration date.

11. RETURN AND EXCHANGE OF GOODS

1. In case of return of defective Goods (when food products are damaged), the Company undertakes to accept defective Goods and replace them with similar goods. In the event that the Company does not have similar Goods, it undertakes to refund the money paid for the Goods to you.
2. You must inform the Company about about the defective Goods or an error when ordering the Goods by e-mail info@baltastiltas.lt on the same calendar day.
3. Depending on the type of Goods ordered from the Company, you have the right to file a claim with the Company on the same calendar day from the day of picking up the Goods. In this case, the Company undertakes to analyze the claim within 2 (two) business days and, in case of a justified claim, replace them with goods that meet the quality requirements or return the money paid for the Goods.
4. In all cases the money for the returned Goods shall be transferred by payment order and only to the payer's bank account.
5. The terms for the return of goods shall not apply where the goods are perishable or have a short expiry term.

12. LIABILITY

1. You are solely responsible for the accuracy of the personal information provided. If you do not provide accurate personal data, the Company is not responsible for the consequences and acquires the right to claim direct losses from you.
2. The Company is released from any liability in cases where the loss arises due to the fact that you, despite the Company's recommendations and your obligations, have not read these Terms, even though you have been provided such an opportunity.
3. The Company shall not be held responsible that the color, shape or other not essential features of the Goods in the E-Shop may not correspond to the actual size, shapes and colors of the Goods.
4. The Company shall not be held responsible for the fact that you were not able to properly use the services provided by the E-Shop due to the fault of third parties, including but not limited to Internet, mobile communication providers, e-mail service providers.
5. The Company shall not be liable to you or to any third party for any damage or loss of any kind or nature to you or any third party, including, but not limited to, direct or indirect and pecuniary or non-pecuniary damage or loss of income or profit, penalties (fines, penalty interest), as well as losses in any way related to the disruption of normal business activities.
6. The Company shall not be liable for any damage or loss caused by the links or content of other websites accessible through the E-Shop, including but not limited to computer viruses that may infect your device, software, data or other property. The Company is not responsible for how you use the E-Shop, browse it or download any information or data from the E-Shop.
7. The Company is not responsible for the information provided on the websites of other companies, even if you access these websites via the links in the E-Shop.
8. You should not perceive the information provided in the E-Shop directly or word by word, regardless of the context, the terms and descriptions provided. To the maximum extent permitted by law, we limit our entire liability to the warranties or conditions provided in connection with the operation of this E-Shop.
9. If, before purchasing any Goods from the E-Shop, you suspect that you are allergic to any of its components or are unsure whether the Goods will be harmful to your health, you should consult your medical doctor before purchasing or using any Goods. If you have developed an alergy after consuming the Goods, you must stop using the Goods and contact your medical doctor immediately.
10. The Company shall also not be liable if you do not pick up the ordered Goods through no fault of the Company, if the E-Shop does not operate due to technical failures, malfunctions and other disruptions through no fault of the Company, if the bank payment card management system or electronic banking system fails due to technical failures and other disruptions.

13. INTELLECTUAL PROPERTY

1. Any content (trademarks, names, designs, etc.) used in the E-Shop, as well as the Goods we offer, is protected by copyright or other intellectual property rights. You may not use this content for commercial or any other purpose.

14. SENDING INFORMATION

1. The company will send all notifications that are necessary for the performance of the contract with you, or for which you have given consent, to the e-mail address provided in your registration form.
2. You shall send all notices and queries to the Company to the address or e-mail address indicated in the "Contacts" section of the E-Shop.

15. FINAL PROVISIONS

1. The law of the Republic of Lithuania shall apply to these Terms.
2. Any dispute shall be settled by negotiation. Failure to resolve the dispute in the above manner shall result in the resolution of the dispute through the Electronic Dispute Resolution System under the supervision of the European Commission.
3. The Company may change these Terms at any time, and any change shall take effect from the moment of its publication in the E-Shop. You assume full responsibility for reading these Terms each time you use the E-Shop and/or purchase the Goods offered therein.